Last updated: (03/10/2024)
Introduction
At Apex Control Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle your data when you visit our website or interact with our services. It also outlines your privacy rights and how the law protects you.
Data We Collect
We may collect the following types of data:
- Personal Identification Information: Name, email address, phone number, and other details provided during registration or communication with us.
- Payment Information: Data required to process transactions securely.
- Technical Data: Information such as IP addresses, browser types, and operating systems collected automatically to enhance your experience on our website.
How We Use Your Data
We use your data to:
- Process and fulfil orders, including delivery updates and customer support.
- Improve and personalise your experience on our website.
- Conduct internal data analysis, research, and audits to optimise our services.
- Communicate with you about offers, updates, or important notices (if you’ve opted in).
Security
We are committed to ensuring your information is secure. We have implemented appropriate physical, electronic, and managerial measures to protect the data we collect online.
Your Data Protection Rights
Under data protection law, you have the following rights:
- Right to Access: You can request copies of your personal information.
- Right to Rectification: You can ask us to correct personal information you believe is inaccurate or incomplete.
- Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
- Right to Restrict Processing: You can ask us to limit the use of your data.
- Right to Data Portability: You can request that your data be transferred to another organisation or directly to you.
- Right to Object: You can object to how your data is being processed in certain circumstances.
For more details on your rights, visit the Information Commissioner’s Office (ICO) website: www.ico.org.uk.
Contact Us
If you have questions about this Privacy Policy, the data we hold about you, or would like to exercise your data protection rights, please contact us:
- Email: sales@apexcontrolsolutions.co.uk
- Phone: 01727 576113